Recommended action
No action necessary.
Incompatible [color]
Description
You have installed a cartridge that is intended for use in a dierent HP product model. The product will NOT
function with this print cartridge installed.
Recommended action
Install the correct cartridge for this product.
Incompatible cartridges
Description
—
The contacts on the cartridge might not be making a connection to the printer.
—
The cartridge is not compatible with your printer.
Recommended action
—
Carefully clean the contacts on the cartridge by using a soft, lint-free cloth and insert the cartridge
again.
—
Remove this cartridge immediately and replace with a compatible cartridge.
Install [color] cartridge
Description
This message can appear during the initial set up of the product and may also appear after the initial set up of
the product has been completed.
If this message appears during initial setup, it means one of the color cartridges is not installed with the door
closed. The product will not print if a cartridge is missing.
If this message appears after the initial setup of the product, it means that the cartridge is missing or is
installed but damaged.
Recommended action
Install or replace the indicated color cartridge.
Non-HP cartridges installed
Description
No action necessary, this is a notication only.
Recommended action
No action necessary, this is a notication only.
However, HP cannot recommend the use of non-HP supplies, either new or remanufactured. Touch OK to
continue printing or replace the cartridge with a genuine HP cartridge.
ENWW Cartridge issues 67
