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Legislation and regulations

Accessibility of IT and information has become an area of increasing legislative importance. This section

provides links to information on key legislation, regulations, and standards.

● United States

● Canada

● Europe

● United Kingdom

● Australia

● Worldwide

United States

Section 508 of the Rehabilitation Act species that agencies must identify which standards apply to the

procurement of ICT, perform market research to determine the availability of accessible products and

services, and document the results of their market research. The following resources provide assistance in

meeting Section 508 requirements:

● www.section508.gov

● Buy Accessible

The U.S. Access Board is currently updating the Section 508 standards. This eort will address new

technologies and other areas where the standards need to be modied. For more information, go to Section

508 Refresh.

Section 255 of the Telecommunications Act requires telecommunications products and services to be

accessible to people with disabilities. FCC rules cover all hardware and software telephone network

equipment and telecommunications equipment used in the home or oice. Such equipment includes

telephones, wireless handsets, fax machines, answering machines, and pagers. FCC rules also cover basic and

special telecommunications services, including regular telephone calls, call waiting, speed dialing, call

forwarding, computer-provided directory assistance, call monitoring, caller identication, call tracing, and

repeat dialing, as well as voice mail and interactive voice response systems that provide callers with menus of

choices. For more information, go to Federal Communication Commission Section 255 information.

21st Century Communications and Video Accessibility Act (CVAA)

The CVAA updates federal communications law to increase the access of persons with disabilities to modern

communications, updating accessibility laws enacted in the 1980s and 1990s to include new digital,

broadband, and mobile innovations. Regulations are enforced by the FCC and documented as 47 CFR Part 14

and Part 79.

● FCC Guide on the CVAA

Other U.S. legislation and initiatives

● Americans with Disabilities Act (ADA), Telecommunications Act, the Rehabilitation Act and others

Canada

The Accessibility for Ontarians with Disabilities Act was established to develop and implement accessibility

standards to make goods, services, and facilities accessible to Ontarians with disabilities and to provide for

the involvement of persons with disabilities in the development of the accessibility standards. The rst

standard of the AODA is the customer service standard; however, standards for transportation, employment,

and information and communication are also being developed. The AODA applies to the Government of

42 Chapter 13 Accessibility

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