Bedienungsanleitung HP Photosmart C6340 (Seite 15 von 39) (Englisch)

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3. Press the down arrow button until Network is highlighted, and then press OK.

4. Press the down arrow button to highlight Wireless Setup Wizard, and then press

OK.

This runs the Wireless Setup Wizard.

5. Install the software for a network connection, choose Add a Device, and then choose

Through the network.

6. When the installation is complete, open Printers and Faxes (or Printers) in the

Control Panel and delete the printers for the USB installation.

Configure your firewall to work with HP products

A personal firewall, which is security software running on your computer, can block

network communication between your HP product and your computer.

If you are having problems such as:

• Printer not found when installing HP software

• Unable to print, print job stuck in queue or printer goes offline

• Scan communication errors or scanner busy messages

• Unable to see printer status on your computer

The firewall might be preventing your HP product from notifying computers on your

network where it can be found. If the HP software cannot find the HP product during

installation (and you know the HP product is on the network), or you have already

successfully installed HP software and experience problems, try the following:

1. In the firewall configuration utility, look for an option to trust computers on the local

subnet (sometimes called the “scope” or “zone”). By trusting all computers on the

local subnet, computers and devices in your home can communicate with each other

while still being protected from the internet. This is the easiest approach to use.

2. If you do not have the option to trust computers on the local subnet, add incoming

UDP port 427 to your firewall's list of allowed ports.

NOTE: Not all firewalls require you to differentiate between incoming and

outgoing ports, but some do.

Another common problem is that HP software is not trusted by your firewall to access the

network. This can happen if you answered "block" to any firewall dialog boxes that

appeared when you installed the HP software.

If this occurs, check that the following programs are in your firewall's list of trusted

applications; add any that are missing.

• hpqkygrp.exe, located in C:\program files\HP\digital imaging\bin

• hpqscnvw.exe, located in C:\program files\HP\digital imaging\bin

• hpqste08.exe, located in C:\program files\HP\digital imaging\bin

• hpqtra08.exe, located in C:\program files\HP\digital imaging\bin

• hpqthb08.exe, located in C:\program files\HP\digital imaging\bin

NOTE: Refer to your firewall documentation on how to configure the firewall port

settings and how to add HP files to the "trusted" list.

Configure your firewall to work with HP products 13

Network setup

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HP Photosmart C6340 Seite 15

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