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warranty information
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hp psc 2100 series
hewlett-packard limited global warranty statement
extent of limited
warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC 2100
Series product (“Product”), including related software, accessories, media, and supplies, shall
be free from defects in material and workmanship for the duration, which begins on the date of
purchase by the Customer.
For each hardware Product, the duration of HP’s limited warranty is one year for parts and one
year for labor. For all other Products, the duration of HP’s limited warranty for both parts and
labor is ninety days.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HPs limited warranty covers only those defects which arise as a result of normal use of a Product,
and does not cover any other problems, including those which arise as a result of (a) improper
maintenance or modification, (b) software, accessories, media, or supplies not provided or
supported by HP, or (c) operation outside the Product’s specifications.
For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not
affect either the warranty to the Customer or any HP support contract with the Customer.
However, if Product failure or damage is attributable to the use of a non-HP or refilled ink
cartridge, HP shall charge its standard labor and materials charges to service the Product for the
failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall
either repair or replace the defective Product, at HP’s option. Where labor charges are not
covered by HP’s limited warranty, repairs shall be at HP’s standard charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP’s
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the defective
Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality at least
equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP's limited warranty for each Product is valid in any country or locality where HP has a support
presence for the Product and where HP has marketed the Product. The level of warranty service
may vary according to local standards. HP shall have no obligation to alter the form, fit, or
function of the Product in order to make it operate in a country or locality for which the Product
was never intended to operate.
limitations of
warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
limitations of
liability
To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are
the Customer’s sole and exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY
SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD
PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
local law This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also
have other rights which vary from state to state in the United States, from province to province in
Canada, and from country to country elsewhere in the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall
be deemed modified to be consistent with such local law. Under such local law, certain
disclaimers and limitations of this Statement may not apply to the Customer. For example, some
states in the United States, as well as some governments outside the United States (including
provinces in Canada), may:
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