10 Service and support
Visiting the HP ScanJet Information Web Site
Looking for software upgrades, accessories, demos and tutorials, or
creative project ideas for your scanner? Wondering how to find more
ways to use your present scanner, achieve more professional results,
or even comparison shop for a scanner? Visit the HP ScanJet
Education and Assistance Center on the World Wide Web at:
http://www.scanjet.hp.com
Hardware repair services
To speak to someone to verify that your scanner needs repair, please
call the HP Customer Care Center. If your scanner requires repair,
the HP Support Agent will coordinate the process. This service is free
of charge during the warranty period of your scanner. Beyond the
warranty period, repairs will be charged on a time and materials
basis.
HP Driver Distribution Program
As upgrades to your application software occur, or more functionality
from the scanner is needed, it may be necessary for you to update
your scanning software.
To obtain the latest revision of our scanner drivers and software,
either:
1 Check the Customer Care Online at www.hp.com/cposupport/
eschome.html.
2 Call (661) 257-5565 (U.S. and Canada only)
Monday through Friday: 6 am to 10 pm Mountain Time Zone
Saturday: 9 am to 4 pm Mountain Time Zone
Acquisition charges apply.
DTMiniManual.fm Page 10 Monday, May 15, 2000 1:31 PM
