3. Click the icon for the HP Scanjet 8300 series scanner.
4. On the menu bar, click File, and then click Properties.
The scanner properties dialog box is displayed.
5. Click the Events tab.
6. From the Select an event drop-down list, click the button you want to configure.
For example, click Copy button.
7. In the Actions area of the dialog box, select Start this program, and then select HP
scanning software from the drop-down list.
8. Click OK.
Wrong HP Smart Document Scan Software profile is used when a button is pressed
(Windows)
Use the HP Button Settings Utility to check which HP Smart Document Scan Software
profiles are configured for which buttons. If necessary, reset the profile configured for the
button.
For more information, see Configure the scanner customizable buttons.
Slides, negatives, and TMA issues
Use this section to help resolve issues with 35 mm slides or 35 mm negatives that have
been scanned by using the TMA.
● HP image-scanning software is not installed on the computer (Windows)
● HP image-scanning software is not installed on the computer (Mac)
● Incorrect colors print, or the image is too light or dark
● Dots or streaks appear in the scanned image
● The scanned images are dark
● The TMA does not work
● No light or only dim light is visible in the TMA after selecting slides or negatives in
the Scan dialog box
HP image-scanning software is not installed on the computer (Windows)
In order to use the transparent materials adapter (TMA) to scan slides and negatives,
HP image-scanning software must be installed on the computer. If you do not see an HP
Solution Center icon on the computer desktop click Start, point to Programs or All
Programs, point to HP, and then look for HP Solution Center. If HP image scanning
software is not installed on the computer, follow the software installation instructions in
the printed Setup and Support Guide that came with the scanner to install HP image-
scanning software.
HP image-scanning software is not installed on the computer (Mac)
In order to use the transparent materials adapter (TMA) to scan slides and negatives,
HP image-scanning software must be installed on the computer. If you do not see an HP
Device Manager icon in the dock, click Applications, and then look for HP Device
Manager or HP Photosmart Studio. If HP image scanning software is not installed on
the computer, follow the software installation instructions in the printed Setup and
Support Guide that came with the scanner to install HP image-scanning software.
User Guide 55
