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How do I make a claim (for Products purchased in Australia)?
Step 1:
Step 2:
Contact Huawei Customer Service
Website | LifeChat | Enquiries: http://consumer.huawei.com/au/support
Direct Email:mobile.au@huawei.com
Hotline (fro
Step 3:Arrange the return of the Product in accordance to instructions provided by Huawei Customer Services
including any data back-ups if applicable.
If your Product needs to be delivered to the Huawei Customer Service Centre you may be responsible for
arranging and paying for that delivery and will be liable for the Product whilst it is in transit.
Other conditions:
This Consumer Product Warranty may be updated or amended from time to time.
To view the current version please go to
Australia: http://consumer.huawei.com/au