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• Reset your mobile phone.
12.7 Resetting Your Mobile Phone
12.7.1 Backing Up My Settings
You can back up your mobile phone’s settings to Google servers, with your Google
account. If you replace your mobile phone, the settings you have backed up are
stored on the new mobile phone the first time you sign in with your Google account.
1. On the
Settings
screen, touch
Privacy
.
2. Select the
Back up my settings
check box.
12.7.2 Restoring Factory Data
If you reset your phone to the settings that were configured at the factory, all of your
personal data from internal phone storage, including information about your Google
Account, any other accounts, your system and application settings, and any
downloaded applications will be erased. Resetting the phone does not erase any
system software updates you’ve downloaded or any files on your microSD card, such
as music or photos.
1. On the
Settings
screen, touch
Privacy
>
Factory data reset
.
2. When prompted, touch
Reset phone
, and then touch
Erase everything
. The
mobile phone resets the settings to the original factory settings, and then restarts.
12.8 Upgrading the Software Version
Before upgrading the software on your mobile phone, ensure that your mobile phone
is fully charged and the upgrade version is correct. Back up important information
such as the contacts, email messages, files, and other messages saved on your
mobile phone.
12.8.1 Manual Update
Preparing for the Upgrade
1. Download the upgrade file from the appropriate websites.
2. The file you download will be compressed. Use the unzip software on your PC to
decompress the upgrade package. The upgrade package has a folder structure —
