Bedienungsanleitung Hurom M100 Series (Seite 17 von 21) (Englisch)

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Check the following before asking for repair. For follow-up service and any inquiry you may have while using the product,

please contact our Customer Center, or homepage at http://www.globalhurom.com Check the manufacturer’s number or

the number under the barcode when requesting for follow-up service or parts.

12. Before Requesting for Repair

Common

It does not operate only

with the product body.

Check if the chamber set of the juicer or the container of the blender and the

product body are properly assembled. Make sure to turn the power off when

assembling or disassembling the product.

Assemble it so that it is

aligned with the safety

sensor.

Check if it is assembled in accordance with the guide mark. Make sure to turn the

power off when assembling or disassembling the product.

There are cracks or

scratch marks on the

product.

In the process of making the molding, curve-shaped marks are created in

addition to the straight-lined mold marks. They are normal parts and do not affect

the operation at all.

It does not work.

Check if the power cord is properly inserted. The machine may not work after

a long period of use. It will operate normally after the heat of the product body

(motor) cools down. Check if the product is properly assembled. If the product

is assembled incorrectly, it will not work. Check if the product is assembled

according to the steps specified in the assembly guide. Refer to the assembly

guide page.

The juicer stops operating

during juicing.

Juice may leak through the pulp outlet immediately after inserting ingredients.

Have an excessive amount of ingredients or extremely thick ingredients been

inserted? Refer to Page 9 of the manual to activate a reverse rotation. For safety, a

timer, which automatically stops after about 5 minutes from the start of operation,

is set. Press the [START/STOP] button again briefly to start operation.

Juice leaks through the

pulp outlet immediately

after

the ingredients are

inserted.

Depending on the inserted ingredients, small amounts of juice may leak through

the pulp outlet. This is not a product defect but, rather, a phenomenon caused

by the characteristics of the ingredients. The leakage will stop once the product

starts running. If the leakage continues, contact the Customer Service Center.

Juicer

Juice flows back into the

hopper.

Did you extract juice with the juice cap closed? When juicing with the juice cap

closed, the juice may flow backward into the hopper. If the contents are not

sufficiently discharged even after opening the juice cap again, open the hopper

cover and empty out the contents.

Juice leaks between the

hopper and the chamber,

or between the chamber

and the product body.

Is the hopper packing or chamber packing assembled correctly? The juice will

leak if the hopper packing or chamber packing has been assembled upside-down

or incompletely. Check if the packing is assembled properly.

The hopper does not open.

There may be excessive pulp remaining inside. Operate the product to discharge

the pulp inside or repeat the process of activating a reverse rotation for about

10 seconds and then stopping 2 to 3 times. Then, the hopper will open without

any issue. Were any foreign substances or solid matter (hard seeds such as

persimmon seed) inserted? If any foreign substances or solid matters are

inserted, parts may be damaged more seriously when attempting a reverse

rotation so contact the Customer Service Center and request after-sales service.

The chamber shakes

during juicing.

The product may wobble slightly due to the motions of the product body's motor.

Depending on the ingredients' characteristics (hard or tough), motions are

generated in various magnitudes. This is not a malfunction but, rather, a normal

phenomenon observed when the screw rotates. Compared to soft ingredients

with much water content, relatively harder ingredients may seem to produce a

greater vibration. (e.g., carrots, potatoes, radishes, beets, kohlrabi, etc.)

The discharge cover is

closed but the pulp is

discharged.

Even if the lever is closed, pulp will be discharged naturally. Depending on the

ingredients used, there may be a difference in the amount and speed of discharge.

An unusual noise is heard

while juicing.

It is a natural sound produced when ingredients are being crushed. If the

ingredients are hard or tough like apples, carrots, cabbage, celery, beets, etc., the

extraction noise may be louder than that heard when juicing softer ingredients.

The screw stopped during

operation but a reverse

rotation does not work

automatically.

If the power is unstable, the product may not perform a reverse rotation

automatically. Refer to Page 9 of the manual and activate a reverse rotation.

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Hurom M100 Series Seite 17

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