Symptoms Cause Action
The product is
parked for hours in
the charging station.
The product has reached its maximum cut-
ting time for the day. Refer to
Make an es-
timate of the necessary operating time on
page 22
.
No action.
The hatch is closed but the START button is
not pushed.
Push the STOP button to open the hatch.
Enter the PIN code and confirm with the OK
button. Push the START button and then
close the hatch.
Parking mode is activated. Change the operating mode. Refer to
Oper-
ating modes - Park on page 32
.
The product is not allowed to operate if the
battery temperature is too high or too low.
Check that the charging station is placed in
an area with protection from the sun.
Uneven mowing re-
sults.
The product works too few hours per day. Increase the mowing time. Refer to
Schedule
on page 22
.
The shape of the work area requires the use
of
Lawn coverage
function for the product to
find its way to all remote areas.
Steer the product to a remote area. Refer
to
Lawn Coverage and Systematic Passage
Mowing on page 24
.
The
How often?
setting is incorrect in relation
to the layout of the work area.
Check that the correct
How often?
value is
selected.
The work area is too large. Try limiting the work area or extending the
schedule. Refer to
Schedule on page 22
.
Dull blades. Replace all the blades. Refer to
Replace-
ment of the blades on page 34
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then succes-
sively lower it.
Accumulation of grass by the blade disc or
around the motor shaft.
Check that the blade disc rotates freely and
easily. If not, screw off the blade disc and
remove grass and foreign objects. Refer to
To clean the chassis and blade disc on page
33
.
The product detects
false collisions and
moves rearwards and
turns where the is no
obstacle.
Terrain wheels are installed, but the Terrain
Kit setting is not enabled. Special setting is
needed to compensate behavior for addition-
al weight.
Enable Terrain Kit setting. Refer to
Terrain kit
on page 30
.
6.6 Find breaks in the loop wire
Breaks in the loop wire are usually the result of
unintentional physical damage to the wire such as when
gardening with a shovel. In countries with ground frost,
also sharp stones that move in the ground can damage
the wire. Breaks can also occur due to the wire being
stretched excessively during installation.
Mowing the grass too low right after the installation can
damage wire insulation. Damage to the insulation may
not cause disruptions until several weeks or months
later. To avoid this, always select the maximum cutting
height the first weeks after installation and then lower
the height one step at a time every second week until
the desired cutting height has been reached.
A defective splicing of the loop wire can also lead to
disruptions several weeks after the splice was done.
A faulty splice can, for example, be the result of the
coupler not being pressed together hard enough with a
pair of pliers, or that a coupler of lower quality than the
original coupler has been used. Please first check all
known splices before further troubleshooting is done.
A wire break can be located by gradually halving the
distance of the loop where the break may have occurred
until there is only a very short section of the wire left.
The following method does not work if
ECO mode
is
activated. Make sure first that
ECO mode
is switched
off. Refer to
ECO mode on page 28
.
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