Bedienungsanleitung Husqvarna Automower 410XE NERA - 2024 (Seite 36 von 48) (Englisch)

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Message Cause Action

EPOS plug-in not

found

The EPOS Plug-in has been installed earlier,

but cannot be found.

Make sure that the EPOS Plug-in is installed

correctly and that the cable is connected. Re-

start the product. If the problem stays, speak

to your authorized service center.

Charging station

communication prob-

lem

The mower cannot communicate with the

charging station.

Create a new loop signal or reinstall your

charging station under map view in the app.

If the problem stays speak to your authorized

service center.

Power failure Find and correct the cause of the power fail-

ure.

Invalid firmware con-

figuration

The firmware in the product is not updated. Update the firmware to the latest version.

Map problem

The map object file is incorrect. Do a check of the map in the app. Adjust the

map and save it.

Delete the map and do a new installation.

Accessory power

problem

There is a power problem with the accessory

port.

Switch off the product and disconnect and re-

connect the accessory to the accessory port.

Restart the product. If the problem stays,

speak to your service center.

Destination not

reachable

The product cannot go to the destination be-

cause there is no guide wire or boundary

wire in the work area.

Edit or make a new installation of the work

area in the app and include a guide wire or a

boundary wire in the work area.

The product cannot go to the destination be-

cause of a stay-out zone.

Edit or remove the stay-out zone or make a

new installation of the work area.

Destination blocked

The product cannot go to the destination be-

cause of an obstacle.

Remove the obstacle.

Boundary wire prob-

lem

The boundary wire for the

Support by wire

function is damaged or not installed correctly.

Examine that the boundary wire is connected

correctly to the charging station. Examine all

the splices on the boundary wire. Examine if

the boundary wire is damaged and repair it if

it is necessary.

Accessory power

problem

There is a power problem with the accessory

port.

Set the product to OFF and disconnect and

connect the accessory to the accessory port.

Set the product to ON. If the problem stays,

speak to your service center.

Unexpected cutting

height adj

The cutting height adjustment cannot move. Examine the cutting height adjustment and

remove grass or other objects. If the problem

stays, speak to your approved servicing deal-

er.

Limited cutting height

range

Cutting height prob-

lem

Cutting system imbal-

ance

The product has discovered vibrations in the

blade disc.

Make sure that the blades and screws are

not damaged and worn. Make sure that all

blades are correctly installed and that there

is only one blade attached in each position

on the blade disc. Clean the blades and the

cutting disc.

36 - Troubleshooting 2369 - 001 - 05.02.2024

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