6.5 Symptoms
If your product does not work as expected, follow the symptoms guide below.
There is a FAQ (Frequently Asked Questions) on www.husqvarna.com which provides more detailed
answers to a number of standard questions. Contact your local Husqvarna representative if you still
cannot find the reason for the fault.
Symptoms Cause Action
The product has
difficulty docking.
The boundary wire is not laid in a long
straight line that is far enough out from
the charging station.
Check that the charging station has
been installed according to the instruc-
tions. Refer to
To install the charging
station on page 22
The charging station is on a slope. Place the charging station on a surface
that is entirely level. Refer to
To exam-
ine where to put the charging station on
page 16
.
The product runs
at the wrong time.
The clock needs to be set. Set the clock. Refer to
Time & date on
page 30
.
The start and stop times for mowing
are incorrect.
Reset the start time and change the
Schedule
settings. Refer to
Schedule
on page 27
.
The product vi-
brates.
Damaged blades lead to imbalance in
the cutting system.
Inspect the blades and screws and re-
place them if necessary. Refer to
Re-
place the blades on page 36
.
Too many blades in the same position
lead to imbalance in the cutting system.
Check that only one blade is fitted at
each screw.
Different versions (thickness) of Husq-
varna blades are used.
Check if the blades are of different ver-
sions.
The product runs,
but the blade disc
does not rotate.
The product searches for the charging
station.
No action. The blade disc does not ro-
tate when the product is searching for
the charging station.
The product mows
for shorter periods
than usual be-
tween charges.
Grass or other foreign object blocks the
blade disc.
Remove and clean the blade disc. Re-
fer to
Replace the blades on page 36
.
The battery is spent. Replace the battery. Refer to
Battery
on page 39
.
Both the mowing
and charging times
are shorter than
usual.
The battery is spent. Replace the battery. Refer to
Battery
on page 39
.
50 - Troubleshooting 1427 - 002 - 20.12.2019
