Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile
operator or an authorized Technical Support center in your area.
Operating Problems
Problem Solution
n My Pocket PC Phone keeps
turning itself off.
Your Pocket PC Phone is designed by default to turn itself off if
not used for 3 minutes. This period can be adjusted to a maximum
of 5 minutes. Refer to the Power setting in Chapter 5 for more
information.
n My Pocket PC Phone is not
making any sound.
1 Tap at the right side of the Title Bar to check the volume
status.
2 Check the settings of Sound and Notifications on the
Personal tab by tapping the Start menu > Settings.
n My Pocket PC Phone does not
vibrate when the phone rings or
alarms occur.
1 Tap at the right side of the Title Bar to check if the vibrate
function is activate.
2 Check the settings of Sound and Notifications on the
Personal tab by tapping the Start menu > Settings.
3 Check the event note in your Calendar to see if the Reminder
has been activated.
n The screen freezes or the device
is not responding.
Reset your device. See the Resetting your Pocket PC Phone
in Appdendix A.
