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IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part1-General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms.
The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement
of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or
your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements,
or accessories, or any combination of them. The term “Machine” does not include any software programs,
whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies
otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in
this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from defects in materials
and workmanship and 2) conforms to IBM’s Official Published Specifications (“Specifications”). The
warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The
date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are
unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may
return it to your place of purchase and your money will be refunded.
Extent of Warranty: The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by
you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal
or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free operation of a
Machine. Any technical or other support provided for a Machine under warranty, such as assistance via
telephone with “how-to” questions and those regarding Machine set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND.
Warranty Service: To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service,
provides without charge certain types of repair and exchange service to keep Machines in, or restore
them to, conformance with their Specifications. IBM or your reseller will inform you of the available
types of service for a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either at your location or
a service center. IBM or your reseller will also manage and install selected engineering changes that apply
to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called “CRUs”), e.g.,
keyboards, memory, or hard disk drives. IBM ships CRUs to you for replacement by you. You must
Appendix F. Warranty information 43
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