Bedienungsanleitung iHealth BG1 (Seite 18 von 24) (Englisch)

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• The iHealth Align Gluco-Monitoring System is not intended for use on neonates.

• The iHealth Align Gluco-Monitoring System is not intended for use on artery blood, serum, and

plasma.

• The iHealth Align Gluco-Monitoring System should only be used with iHealth test strips (AGS1000I).

• The iHealth Align Gluco-Monitoring System can be used up to an altitude of 10,744 feet (3,276

meters).

• The following substances at levels greater than normal or therapeutic levels may cause signiﬁcant

interference (affect the result by greater than 10%), resulting in an inaccurate result: ascorbic acid,

uric acid, acetaminophen, dopamine, L-dopa. These substances do not affect test results in normal

concentrations but may affect test results in high concentrations. Do not use haemolysis samples,

icterus samples, or high lipemia samples.

• Patients undergoing oxygen therapy may show results lower than actual levels.

• Not for use for patients in a hyperglycemic-hyperosmolar state, with or without ketosis.

• Not for use on critically ill patients.

• Not for patients who are dehydrated, hypertensive, hypotensive, or in shock.

• Very low or very high red blood cell count (hematocrit) can lead to incorrect test results. If you do not

know your hematocrit level, please consult your healthcare provider. We recommend periodic

SYSTEM TROUBLESHOOTING

If you follow the recommended action but the problem persists, or error messages other than the

ones below appear, please call iHealth Labs Customer Service at 1-855-816-7705. Do not attempt to

repair the meter by yourself and never try to disassemble the meter under any circumstances.

Problems

The meter does not respond

after the test strip has been

inserted into the glucose

meter.

Possible Causes Solution(s)

1. The meter is not correctly

connected to a mobile device.

2. Too much time has passed between

inserting the test strip and performing

the test.

3. Test strip has not been fully inserted

into the glucose meter.

1.Remove the meter from the mobile

device and reconnect.

2. Remove and reinsert the test strip

into the glucose meter.

3. Reinsert the test strip into the

glucose meter.

Test results are inconsistent

or control solution test results

are not within the speciﬁed

range.

1. Not enough blood sample in the

test strip.

2. Test strip or control solution has

expired.

3. Test strip has been damaged due to

heat or humidity.

1. Retest with a new test strip and

make sure that enough sample has

been applied.

2. Retest with a new test strip or new

control solution.

3. Perform a control solution test using

a new test strip. If results are still out

of range, replace with new vial of test

strips.

4. iHealth System is not performing

due to the environment being above or

below room temperature.

4. Bring the iHealth System to room

temperature environment and wait

approximately 30 minutes before

performing a new test.

comparison of the iHealth system to another monitoring system known to be well maintained and

monitored by a healthcare provider.

• The meter will automatically adjust for the current time zone when the testing takes place. When

traveling across time zones, living on or near a time zone boundary, you need to be aware that the

logged glucose measurement times may not be synchronized to your normal day-to-day regime.

• If you take insulin and will be traveling across time zones, talk to your health care professional before

your trip.

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