Bedienungsanleitung Ikea Matalskare 403.687.65 (Seite 19 von 84) (Deutsch, Englisch, Französisch, Italienisch)

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ENGLISH 19

IKEA GUARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for ve years from

the original date of purchase of your

appliance at IKEA. The original sales receipt,

is required as proof of purchase. If service

work is carried out under guarantee, this

will not extend the guarantee period for the

appliance.

Who will execute the service?

IKEA service provider will provide the

service through its own service operations or

authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the

appliance, which have been caused by

faulty construction or material faults from the

date of purchase from IKEA. This guarantee

applies to domestic use only. The exceptions

are specied under the headline “What is

not covered under this guarantee?” Within

the guarantee period, the costs to remedy

the fault e.g. repairs, parts, labour and travel

will be covered, provided that the appliance

is accessible for repair without special

expenditure. On these conditions the EU

guidelines (Nr. 99/44/EG) and the respective

local regulations are applicable. Replaced

parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed Service Provider will

examine the product and decide, at its

sole discretion, if it is covered under this

guarantee. If considered covered, IKEA

Service Provider or its authorized service

partner through its own service operations,

will then, at its sole discretion, either repair

the defective product or replace it with the

same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage,

damage caused by failure to observe

operating instructions, incorrect

installation or by connection to the wrong

voltage, damage caused by chemical or

electrochemical reaction, rust, corrosion

or water damage including but not

limited to damage caused by excessive

lime in the water supply, damage caused

by abnormal environmental conditions.

• Consumable parts including batteries

and lamps.

• Non-functional and decorative parts

which do not affect normal use of the

appliance, including any scratches and

possible color differences.

• Accidental damage caused by foreign

objects or substances and cleaning or

unblocking of lters, drainage systems or

soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery

baskets, feed and drainage pipes, seals,

lamps and lamp covers, screens, knobs,

casings and parts of casings. Unless such

damages can be proved to have been

caused by production faults.

• Cases where no fault could be found

during a technician’s visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.

• Repairs caused by installation which is

faulty or not according to specication.

• The use of the appliance in a non-

domestic environment i.e. professional

use.

• Transportation damages. If a customer

transports the product to his home or

another address, IKEA is not liable for

any damage that may occur during

transport. However, if IKEA delivers

the product to the customer’s delivery

address, then damage to the product

that occurs during this delivery will be

covered by IKEA.

• Cost for carrying out the initial installation

of the IKEA appliance.

• However, if an IKEA appointed Service

Provider or its authorized service partner

repairs or replaces the appliance

under the terms of this guarantee,

the appointed Service Provider or its

authorized service partner will reinstall

the repaired appliance or install the

replacement, if necessary.

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