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troubleshooting
7
DEFROSTING THE FREEZER SECTION
The freezer section of this appliance is free from frost - no-frost.
If used correctly, no ice will be formed.
Dry and cold air is evenly distributed in the freezer and freezer compartments by means of the fan.
Cold air distributed between the shelves will evenly cool all your food, as a result of which humidity and frost
are prevented.
That is why your no-frost freezer offers ease of use, in addition to the huge capacity and stylish appearance.
If an ice layer is created after all, defrost the freezer section when the ice layer has reached a thickness of 3
mm. Remove all products from the freezer section. Store the frozen products on a cool location, packaged in
newspapers and blankets. Remove the plug from the socket and keep the door of the cooler section closed
while defrosting the freezer section.
Defrost the freezer section Defrosting can be accelerated by placing a tray with hot water in the freezer
section. Do not use sharp metal objects to scrape the freezer section clean, use a plastic ice scraper.
Clean and dry the freezer section. Insert the plug in the socket and set the thermostat to the required setting.
Place the frozen products back in the freezer section once it has reached the required temperature.
Warning Never remove ice with sharp objects, defrosting sprays, a hair dryer, a heater or something similar.
This could lead to unsafe situations and cause irreparable damage to the appliance.
TIPS
A high ambient temperature will have a negative effect on the energy consumption. Direct sunlight and other heat
sources near the freezer also have a negative effect.
Keep ventilation holes free. Covered and dirty holes cause a high energy consumption. Ensure sufficient space around
the freezer, so that a proper ventilation and air flow around the freezer is possible.
Do not open the door of the freezer more often than necessary and leave the door open as short as possible.
Set the thermostat to a lower setting if circumstances allow.
Frost or ice will increase power consumption. Therefore, these should be removed regularly once they are 3 to 5 mm
thick.
A door rubber that does not close properly could increase the power consumption. Therefore, have it replaced by a
skilled person in time.
The condenser at the rear of the freezer must always be kept clean and free from dust.
If the instructions are not observed, this could lead to a higher power consumption.
If you do not use the appliance for a longer period of time (e.g. during holidays), switch off the freezer by removing the
plug from the socket. Defrost and clean the freezer. Leave the doors slightly open to prevent moulds and smells.
If your freezer does not work properly, this can be caused by a minor problem. First check the following items before
contacting an electrician. This will save you time and money.
Problem Cause Solution
Appliance does not do
anything
- Plug not in socket
- Power interruption
- Thermostat is set to
- Insert the plug in the socket
- Check the fuse box
- Set the thermostat to setting 1 to 5
Temperature in the
freezer is too high or
too low
Incorrect thermostat setting Set the thermostat to the correct setting
Ventilation holes are blocked Clean the ventilation holes
Appliance makes noise Is the appliance properly installed? Check the installation - is the freezer level?
Does the rear of the freezer make
contact with something?
Check this and move the freezer forward
The ALARM indicator
light lights up.
The plug is inserted in the socket
for the first time or there has been
a power interruption of at least one
hour.
Check that the door of the appliance is properly
closed and check that the appliance has been on for
more than one hour. If this is not the case, contact
customer service.
A component is defective or there is
a breakdown in the cooling process.
Contact customer service.
Note: gurgling and hissing noises due to expansion in the refrigerant circuit are normal.
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