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No sound when playing an audio file.
(1) The volume is too low.
Adjust the volume.
(2) Bad audio file.
Delete or skip the file.
The player cannot be connected to the PC.
(1) The USB port is not supported by PC‟s motherboard.
Update or replace the PC‟s motherboard.
The displayed time is changing constantly.
(1) The bit rate of the MP3 file is changing during playback.
Try to use fixed bit rate to compress the MP3 file.
The PC has an error when you plug-in and unplug the player.
(1) The player was disconnected from the PC abruptly while transferring files.
Do not disconnect the player from the PC when transferring files.
Total memory displayed on the player is not in accordance with the marked
amount.
(1) Part of memory is used to store programs and display characters.
Some of MP3 files cannot be played properly.
(1) The MP3 file is compressed by a standard, such as MPEG I Layer 1 or
Layer 2 that the player does not support.
1. Delete the unsupported MP3 files.
2. Use MPEG I Layer 3 standard to compress the unsupported MP3 files.
The video cannot be played.
(1) The file format is not supported.
Make sure the video is in AVI format. If not, use the provided converting
tool to convert it.
(2) The video data is corrupted
Skip it or reload another file
The photo cannot be displayed
(1) The file format is not supported
Try to use an image editor to convert it.
(2) The image resolution is beyond the limitation of the device.
The device supports a maximum resolution of 7000x7000 pixels. Make
sure the resolution of the image does not exceed this limitation.
