Chapter 5 — Troubleshooting and Maintaining the CN2
CN2 Handheld Computer User’s Manual 99
11 The “Need Reboot” message appears and Cold Boot is
selected.
12 Press Enter. The CN2 cold boots and the Refreshing File
System status box appears.
13 If the Confirm File Replace dialog box appears, tap Yes To
All. The CN2 finished rebooting, and your operating system
is updated.
Upgrading the Persistent Storage Manager Files
To upgrade the Persistent Storage Manager (PSM) files for your
CN2, you need:
• the device upgrade ZIP file containing the PSM files. This file
is available from the Intermec web site at www.intermec.com.
Go to Service & Support > Downloads.
• an SD card reader.
To upgrade the PSM files
1 Copy the device upgrade ZIP file to your PC, and unzip the
PSM files. You should see these folders:
• 2577
• DOCImage
2 Remove the SD card from the CN2 and place it in the SD
card reader. For help, see “Using the Optional SD Card” on
page 22.
3 Copy the 2577 and DOCImage folders to the SD card.
4 Install the SD card in your CN2.
5 Cold boot your CN2. For help, see “Cold Booting the CN2”
on page 95. A dialog box appears telling you that it is
updating the PSM. When this process is complete, the CN2
cold boots again and installs the files.
After the CN2 cold boots, the Refreshing the File System
dialog box appears. Your CN2 is loaded with the new PSM
files.
6 Remove the SD card.
