Warranty exclusions
1. The following is excluded from the aforesaid warranties:
• normal wear and tear;
• improper use or misuse;
• insufficient maintenance;
• failure to comply with the operating and maintenance instructions;
• unprofessional installation or repairs by third parties or the customer himself;
• non-original parts used by the customer;
• use for commercial or business purposes;
• removal of the serial number and/or rating label.
2. In addition, the warranty does not apply to normal consumer goods, such as:
• dough hooks, baking tins, (carbon) filters, etc.;
• batteries, bulbs, carbon filters, fat filters etc.;
• external connection cables;
• glass accessories and glass parts such as oven doors;
• and similar items.
3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any
damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service
department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this period, Inventum does not
accept any liability in this respect.
4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is
normally insured under the home contents insurance.
Important to know
1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
2. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
3. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges,
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