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Cannot save scan results to your device.
• Make sure there is enough storage space on your device.
• Make sure your "Privacy" settings on your Apple iOS device have not changed.
• Make sure both Air Copy and your device are charged or powered by wall power.
Scan result is poor.
• Use the included cleaning paper and cleaning strip to clean Air Copy.
• If the cleaning procedures did not help to improve image quality, use the included calibration paper to
recalibrate Air Copy.
• Do not use the photo sleeve when the photo is laminated.
Cannot feed the document into the feed slot.
• Make sure the document is gripped and slightly pulled into the feed slot prior to scanning.
• Remove the document from the feed slot and insert it again.
• Make sure your document is thin enough to fit in the feed slot or the included photo sleeve. Acceptable
scan thickness is 0.08~0.6mm (using the supplied photo sleeve).
• Do not scan more than one page at a time.
