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Troubleshooting Guide
1. I can’t hear any audio.
a. Check to make sure that your source device (iPod, Turntable, CD Player) is
playing.
b. Check to make sure that your INPUT SELECTOR SWITCH (top panel #7) is set to
the appropriate setting (iPod or Phono/Line)
c. Move the Crossfader (top panel #9) to the middle
d. Move both LINE FADERS (top panel #10) to 70% or 75% of the way up.
e. Make sure that your CUE MIX switch (Front Panel #5) is set to MIX
f. Make sure that your CUE LEVEL knob (Front Panel #7) is at least 25% of
maximum.
2. My iDJ is not turning ON.
a. Check to make sure that you are using the supplied iDJ power adapter and the
power outlet is turned on.
3. I am getting Distortion and Feedback while listening to my turntable.
a. Make sure that the PHONO/LINE (rear panel #3) switch is set for LINE.
4. The music coming from my device that is plugged into the RCA input sounds very
low.
a. Make sure that the PHONO/LINE switch is set for PHONO.
5. My iPod Controls are not working Properly.
a. If your iPod does not have the click wheel and there is a bottom connector, there
is limited functionality. More information can be found on the top panel overview
inside this manual or at Apple’s website.
6. What is that round hole on the bottom of my iDJ for?
a. The round hole on the bottom of the iDJ is used to place the unit on a turntable
platter which has a spindle.
7. There still Audio present on the record output when I turn down the Master Volume?
a. The master volume knob controls the RCA Master outputs. Make sure that you are
not plugged into the record outputs, as the record output is a constant level (pre-
master and post-line fader).
8. My iPod isn’t fitting properly in the docking station.
a. Adjust the supplied iPod adapters to accommodate different iPod sizes. The
adapter has two positions. To adjust, gently pull up on the adapter to slide out.
You will notice two groves (positions) inside the iDJ docking well. For example,
when using an iPod Mini, the adapter should be in the forward groove and use the
rear position for larger capacity iPods.
9. I am not getting video from my iPod.
a. Make sure you are using an iPod Photo or other iPod which is compatible with a
video output. Only the left iPod is connected to the video output.
