Bedienungsanleitung JVC GZ-MC500 (Seite 22 von 23) (Englisch)

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M5S7_Soft_04PhotoNavi.fm Page 22

TROUBLESHOOTING

SYMPTOM CORRECTIVE ACTION

Although the USB cable is

connected, PC operating system

does not recognize the recording

medium in the camera or the

camera.

•Make sure that the AC Adapter is connected to the camera and that

the power is on.

•Make sure that the USB cable is connected securely. (੬

“SOFTWARE INSTALLATION AND USB CONNECTION GUIDE”)

•Either use a USB hub that has its own power supply, or connect the

USB cable directly to the PC’s USB connector.

•Windows

might not be recognizing the USB connector. Make sure

that the USB (Universal Serial Bus) controller within [Device

Manager] is usable.

Cannot copy or save files. •Make sure that there is enough free space available in the drive

where you are trying to copy or save a file.

•Make sure that the drive where you are trying to copy or save a file is

not write-protected.

•Make sure that a file with the same name does not already exist

where you are trying to copy or save a file.

•Either use a USB hub that has its own power supply, or connect the

USB cable directly to the PC’s USB connector.

Cannot load still images into Digital

Photo Navigator.

•Sometimes the format of the still image data prevents it from being

loaded into Digital Photo Navigator. Use other graphics drawing or

processing software to convert the file to either bitmap format or

JPEG format.

•Make sure that there is enough free space available in the drive in

which Digital Photo Navigator is installed.

Still images have a mosaic

appearance.

•When a small image is loaded and enlarged, it will take on a mosaic

appearance. (੬ pg. 10)

•If an image is saved with a lower JPEG quality or if the format of the

image is changed, it will take on a mosaic appearance. (੬ pg. 17)

The colors displayed on the PC are

odd.

•Images will not be displayed correctly if the display is set for 256-

color (or fewer) display.

[Found New Hardware Wizard]

screen appears. (Windows

XP)

•Disconnect the cable, then connect the cable used when installing

the driver.

The created date of the file is not

displayed correctly on the

information display panel.

•The created date is not displayed correctly if the date is not set on

the camera.

NOTE:

When using a laptop PC, operation may be interrupted by a warning when the battery is nearly exhausted.

● If there is software which monitors the status of the battery running in the [StartUp] folder…

Close the application, or delete/move its icon from the [StartUp] folder and reboot your PC.

● If you are using your PC’s power management function…

Right-click the [My Computer] icon, then select [Properties]–[System Properties]–[Device Manager]–

[System Devices]–[Advanced Power Management Support]. Deactivate the power management function.

M5S7_Soft_04PhotoNavi.fm Page 22 Friday, January 21, 2005 1:35 PM

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