servicing is needed, a Representative can confirm whether the product
is under warranty and direct you to the nearest service location.
If this is the case, send the product via your pre-paid postage back to
Kalorik, along with proof of purchase and a return authorization number
indicated on the outer package, given by our Customer Service
Representatives. Send to the authorized KALORIK Service Center
(please visit our website at www.KALORIK.com or call our Customer
Service Department for the address of our authorized KALORIK Service
Center).
When sending the product, please include a letter explaining the
nature of the claimed defect.
If you have additional questions, please call our Customer Service
Department (please see below for complete contact information),
Monday through Thursday from 9:00am - 5:00pm (EST) and Friday from
9:00am - 4:00pm (EST). Please note hours are subject to change.
If you would like to write, please send your letter to:
KALORIK Customer Service Department
Team International Group of America Inc.
16175 NW 49th Avenue
Miami Gardens, FL 33014 USA
Or call:
Toll Free: +1 888-521-TEAM / +1 888-KALORIK
Only letters can be accepted at this address above. Shipments and
packages that do not have a return authorization number will be
refused.
