Bedienungsanleitung Kenwood BD-7000 (Seite 46 von 55) (Englisch)

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Troubleshooting

The following problems do not always suggest a defect or malfunction of this Player.

Refer to the problems and lists of possible solutions below before calling for service.

Power

Problem Possible causes and solutions

The Player power cannot be turned

on.

• Make sure that the AC adapter cord is connected to the DC IN terminal on the

rear of the player, the AC cord is connected to the AC adapter and the AC cord is

plugged into an AC outlet. (Page 21)

• Reset the player. (Page 47)

The Player power is turned off. • Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the

power will be automatically turned off after 10 continuous minutes of inactivity (no

playback). (Page 38)

Basic Operation

Problem Possible causes and solutions

The remote control does not work. • Use the remote control within its operating range. (Page 20)

• Replace the batteries. (Page 20)

• Reset the remote control.

− Press and hold 1 (the number button) first and then a on the remote control

together for more than 5 seconds.

Cannot operate the Player. • Are you operating the Player within the specified operating temperature range?

(Page 49)

Playback

Problem Possible causes and solutions

The Player cannot play a disc. • Take out the disc and clean it. (Page 12)

• Make sure that the disc is loaded properly (label-side up). (Page 24)

• Make sure that region code on the disc matches that of this Player. (Page 8)

• Allow any condensation in or near the Player to dry. (Page 12)

• Check that the disc is recorded in the compatible TV system (PAL or NTSC).

• The Player cannot play back video which was not recorded normally. (Page 8)

• Proper playback may be impossible due to the state of the disc recording, a

scratched, warped or dirty disc, the state of the pick-up, or compatibility issues

between this Player and the disc being used. (Pages 8, 12)

• When the recorded time of a disc is unusually short, playback may not be possible.

• BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be played

back. (Page 8)

The disc is automatically ejected

after loading a disc.

• Make sure that the disc is loaded properly (label-side up). (Page 24)

• Take out the disc and clean it. (Page 12)

• Make sure that the disc is playable. (Page 8)

Video stops. • Has the Player been subjected to shock or impact? Are you using it in an unstable

location? The Player will stop if it senses shock or vibration.

The Player makes a snapping sound

when starting playback or loading

a disc.

• The player may sometimes make a snapping sound when starting playback if it has

not been operated in a while. These sounds are not malfunctions of the player but

are normal operating conditions.

Appendix

(Continued on the next page)

Appendix

BD-7000_CD-ROM_en_r2.6.indd 45BD-7000_CD-ROM_en_r2.6.indd 45 10/10/07 9:0810/10/07 9:08

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