Bedienungsanleitung Kettler Velossi 2.0 (Seite 34 von 82) (Englisch)

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MY20K10-02_1.0_10.11.2020 34

Operation

6.4 Error messages

The drive system monitors itself continuously and

displays a number as an error message if a known

error is detected. The system may switch off

automatically depending on the type of error.

Code Remedy

The system won't

switch on (nothing

on the display

screen)

Remove the battery from its holder and

reinsert it and plug in the connector again if

necessary.

Check the connector, contacts and contact

surfaces on the display and battery for any

dirt. Metal particles may accumulate,

particularly if the connector is magnetic.

Such particles can be difficult to remove.

Press the battery button, so that the LEDs

light up.

The battery cannot

be charged

Carefully check the charger connector and

the battery socket for any deposits. Metal

particles quickly accumulate if the connector

or socket is magnetic.

The battery cannot be charged if the ambient

temperature is <0 °C. Always charge the

battery at room temperature.

Observe the information on charging in the

charger operating instructions, particularly

the error codes.

No motor

assistance (display

in operation, motor

assistance not

available)

Remove the battery from its holder and

reinsert it. Plug the connector in again if

necessary.

Fully charge the battery once.

Turn the display downward from its holder

dock, wait about a minute and turn it back up

again.

Check that all connectors are in the right

position and check all cables for any

breakage – due to sharp kinking, for

example.

If the ambient temperature is <0 °C, the

battery cannot be charged, meaning

recovery cannot be used either.

Recovery does not

work

Is the battery charge level > 90%? Recovery

will only work if the charge level is ≤ 90%.

Is the current riding speed less than

10 km/h? Recovery is not possible below

10 km/h.

Is the current riding speed more than

40 km/h? Recovery performance is reduced

above 40 km/h.

Is the ambient temperature <0 °C? The

battery cannot be charged and cannot be

restored either at a cell temperature below

0°C.

The motor does not

deliver full power

The motor may have reached a high

temperature range. Power is gradually

reduced when the temperature in the

electronics is 80 °C or higher. Leave the

S pedelec to cool in the shade for about

10 minutes and then resume your ride.

As the battery voltage decreases, the power

and top speed also decrease slightly. When

the battery is almost empty, the maximum

speed can be 2-3 km/h below the level

achieved when riding with a fully charged

battery.

Table 17: List of system messages

Range seems too

short

The range depends on

»»Ride profile

»»Assistance mode

»»Tyre pressure

»»Riding performance

»»Training status

»»Total weight

»»Outside temperatures

»»Battery capacity

»»The selected trip distance

»»Charging smartphones via the display

If just one of these factors is not optimal, the

range can already be significantly reduced.

Example: If the outside temperature is 0 °C,

the range may be 30-40% less.

Code Remedy

Table 17: List of system messages

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Kettler Velossi 2.0 Seite 34

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