20
Alarms and faults table
Type Cause Solution
Er1 Faulty/disconnected cell probe Call Technical Support
Er2 Core probe faulty/disconnected Call Technical Support
Er3
Obstacles in front of the door
Remove any obstructions and reset by
simultaneously pressing the +
buttons
2A Fuse broken Call Technical Support
Opening mechanism broken/damaged Call Technical Support
Er4
Clogged air passage
Remove obstructions/clean the
condenser
Too high amount of food to be blast
chilled
Read page 9
Foods to blast chill are too hot Read page 9
Motor compartment fans do not work Call Technical Support
Safety pressure switch damaged Call Technical Support
Err Com
Board connectors not inserted properly Call Technical Support
Board connection cable damaged Call Technical Support
Power board damaged Call Technical Support
AL2 No power supply Check the connection to the mains
The control panel
does not turn on
No power supply No power supply
8A Fuse broken Call Technical Support
Power board damaged Call Technical Support
The compressor does
not work
No power supply Check the connection to the mains
Overload clixon operation Call Technical Support
Intervention of the safety pressure
switches
Call Technical Support
The compressor
operated but does not
cool the cell
Lack of refrigerant gas Call Technical Support
Air condenser dirty Clean the condenser
The fans do not turn
No power supply Check the connection to the mains
Faulty fan Call Technical Support
