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The machine has not produced any coffee
You used ground coffee instead of coffee
beans.
The grinder is making an unusual noise.
The grinding fineness button is difficult to
turn.
Steam does not come out of the nozzle.
Not enough froth on the milk.
The milk froth is too bubbly.
The Auto-Cappuccino accessory does not
suck up the milk (accessory sold separately)
The cleaning or descaling program will not
start.
After having filled the water tank, the
light remains on.
After having emptied the coffee grounds col-
lector, the light remains on.
A power failure occurred during a cycle.
There is water or coffee under the appliance.
The 4 red lights flash permanently.
An incident has been detected during the coffee making process.
The machine automatically re-initialises and is ready for a new cycle.
Use your vacuum cleaner to remove the ground coffee in the coffee bean
container.
There is a foreign body in the grinder.
Contact the Krups Consumer Service.
Only adjust the grinder when it is operating.
After switching off your appliance and leaving it to cool:
Make sure the tip of the steam nozzle is properly affixed. Make sure the steam
nozzle is not clogged at the aerator (if necessary clean the steam nozzle aera-
tor with the needle supplied). Empty the tank and remove the Claris filter. Fill
the tank with mineral water high in calcium (> 100 mg/litre or .015oz/gallon), it
may take as many as 5 to 10 cycles of steam at 60 seconds each cycle to
achieve a continuous jet of steam. Once you have a continuous jet of steam
you should not have to use this particular type of water again.
Using the needle supplied unblock the small air inlet at the top of the nozzle if
required.
Use a cold container and milk that has been opened recently.
Try changing the type of milk if this does not work (UHT or pasteurised).
Check that the 2 ends of the small stainless steel tube in the flexible part of
the steam nozzle are fitted together properly.
Check that the tube that goes into the milk is not blocked.
Check that the flexible tube is not twisted and that it is correctly fitted into the
accessory to avoid any air being sucked in.
After having turned the machine off and left it to cool, unblock the outlet of the
Auto-Cappuccino accessory.
These programs are only possible when the machine requests them ('clean' or
'calc' light on).
Check for correct positioning of the tank in the coffee maker.
Check that the float at the bottom of the tank moves freely.
Rinse the accessory and if necessary remove scale.
Remove the collector, make certain that it is empty, wait for 8 seconds and
then fit it again.
Check that the cleaning tray is correctly pushed in.
The appliance will re-initialise automatically when power is turned on and be
ready for a new cycle.
The drip tray has overflowed: empty it and clean the cleaning drawer.
Check that the drip tray is fitted correctly.
Do not remove the water tank before the end of the cycle.
Unplug the machine, remove the Claris cartridge, wait for 20 seconds and
then turn it all back on.
If the fault persists, note the number which appears on the display under the
cup tray and contact the Krups Consumer Service.
TROUBLESHOOTING, CORRECTIVE ACTIONS
