Bedienungsanleitung LaCie LaCinema Mini HD (Seite 77 von 83) (Englisch)

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LaCinema Mini HD Troubleshooting

User Manual page 77

12.2. USB Connection (Mac Users)

Problem Question Answer

The drive is not

recognized by the

computer.

Does an icon for the drive appear

on the desktop?

There should be an icon for the LaCie drive on the desktop (unless you’ve

set the Finder preference not to show External disks on the desktop). If the

drive does not appear, follow the rest of the Troubleshooting tips to isolate

the problem.

Does your computer’s conﬁgura-

tion meet the minimum system re-

quirements for use with this drive?

See section 1.1. Minimum System Requirements for more information.

Is the drive’s power supply con-

nected?

Make sure that the power supply is properly connected (see section 4.2.

STEP 2: Connect the Ethernet Cable) and that the outlet the power supply is

connected to is working.

Did you follow the correct installa-

tion steps for the speciﬁc interface

and operating system?

Review the installation steps in section 3. Setting Up: Transferring Files Via

USB.

The drive is not

recognized by the

computer.

Are both ends of the USB cable

securely attached?

Only use a USB cable provided by LaCie. Check both ends of the USB

cable to make sure they are fully seated in their respective ports. Try dis-

connecting the cables, waiting 10 seconds, and then reconnecting them. If

the drive is still not recognized, restart your computer and try again.

Is there a conﬂict with other device

drivers or extensions?

Contact LaCie Technical Support for help.

Does your computer’s operating

system support the ﬁle system?

Check your computer’s documentation and see section 9. Reformatting the

LaCinema Mini HD for more information.

Error messages under

Mac OS 10.x.

Did you get an “Error –50” mes-

sage while copying to a FAT 32

(MS-DOS) volume?

When copying ﬁles or folders from Mac OS 10.x to a FAT 32 volume, ﬁle

names with certain characters cannot be copied. These characters include,

but are not limited to:

? < > / \ :

Check your ﬁles and folders to ensure that these types of characters are not

being used.

The drive is not run-

ning noticeably faster

when connected via

Hi-Speed USB 2.0.

Are you operating in Mac OS 9.x? Apple does not support the Hi-Speed USB 2.0 standard under Mac OS

9.x. You will be limited to the slower transfer rates of the original USB

standard. For more information, please see section 11.2. Optimizing Data

Transfers.

Is the drive connected to a stan-

dard USB port on your computer?

If your drive is connected to a standard USB port, this is normal. A Hi-

Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance

levels when it is connected directly to a Hi-Speed USB 2.0 port. Otherwise,

the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates.

For more information, please see sections 11.2. Optimizing Data Transfers

and 1.6. Cables and Connectors.

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