Bedienungsanleitung Laurastar LIFT plus 515 (Seite 14 von 16) (Englisch)

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Laurastar international guarantee

The present guarantee does not, in any way, affect the

statutory rights of the user pursuant to the national

legislation in force governing the sale of consumer goods,

including the rights set out by Directive 2011 / 83 / EU of

the European Parliament and of the Council of 25 October

2011 on certain aspects of sales and guarantees for

consumer goods, or the rights held by the user, by virtue

of the sales contract, with regard to the respective vendor.

In the event that an appliance sold by Laurastar contains

manufacturing defects, Laurastar shall be liable for the

complete elimination of these defects within the scope

dened below.

1. Scope of cover

This guarantee only applies to products manufactured by

or on behalf of Laurastar, which may be identied by the

brand, the trade name or the Laurastar logo afxed to the

product. The guarantee does not apply to non-Laurastar

products, accessories or spare parts.

This guarantee shall be applicable only if the appliance

becomes unusable, or if its use is signicantly hindered,

due to a manufacturing defect, an assembly defect or a

defect in the material of the appliance, and if this defect

was already in existence when the appliance was supplied

to the user.

It shall not be applicable, in particular:

If the hindrance to use of the appliance is due to

professional use of the appliance, namely intensive use for

which the user receives monetary remuneration

• To normal wear and tear of the appliance’s components

and accessories

• To an intervention by a third party or a repairer not

approved by Laurastar

• To failure to comply with the instructions contained

in the Instruction Manual, specically the warnings

concerning start-up, use and maintenance of the

appliance

• To non-compliant use.

The concept of “non-compliant use” notably includes

damage caused by:

• The fall of the appliance or of a component

• Blows or marks resulting from negligence

• Keeping the Softpressing soleplate on the iron

permanently

• Failure to rinse the boiler

• Use of water that does not comply with the

specications

• Use of non-Laurastar products, accessories and spare

parts.

2. Entitlements held by the user

When a user asserts, in a manner compliant with the

present guarantee, an entitlement arising from said

guarantee, Laurastar shall be free to implement the

most appropriate method for eliminating the defect. This

guarantee does not grant the user any entitlement or any

additional right; in particular, the user may not claim for

reimbursement of expenses in relation to the defect,

or compensation for any consequential loss or damage.

Moreover, transportation of the appliance from the user’s

place of residence to Laurastar's premises, and return

transportation, shall be carried out at the user’s risk.

3. Term of validity

This guarantee is only valid for the entitlements that it

accords to the user and that the user has asserted against

Laurastar within the guarantee term.

The guarantee term is one year for countries that are

not members of the European Union and two years

for European Union Member States and Switzerland,

calculated from the date of delivery of the appliance to the

user. If defects are notied after the guarantee term has

come to an end, or if the documents or items of evidence

that are necessary to assert the defects in accordance with

the present declaration are not present until after the end

of the guarantee term, the user shall not hold any rights or

entitlements by virtue of this guarantee.

4. Immediate notication of defects

When the user discovers a defect in the appliance, he / she

undertakes to communicate this to Laurastar without

delay. If the user does not do so, he / she shall lose the

entitlements afforded by the present guarantee.

5. Methods for asserting entitlements arising from

the present declaration

In order to assert the entitlements resulting from this

guarantee, the user must contact the Laurastar Customer

Service department (see page 8), either:

• by telephone

• by e-mail or

• by fax.

He / she must follow the instructions from the Customer

Service department and send, at his / her own risk:

• The appliance with the defect(s)

• A copy of the purchase contract, of the invoice, of the

till receipt or any other suitable document as evidence

of the date or place of purchase.

The Customer Service department is available to provide

any additional information on this subject.

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