Service and support
For information: www.lenco.com
For support: http://lencosupport.zendesk.com
Lenco helpdesk:
Germany 0900-1520530 (Local charges)
The Netherlands 0900-23553626 (Localcharges + 1ct p/min)
Belgium 02-6200115 (Local charges)
France 03-81484280 (Local charges)
The helpdesk is accessible from Monday till Friday from 9 AM till
6 PM.
When contacting Lenco, you will always be asked for the model
and serial number of your product. The serial number can be
found on the back of the device. Please write down the serial
number below:
Model: BTS-5
Serial number:_________________________________
Lenco offers service and warranty in accordance to European
law, which means that in case of repairs (both during and after
the warranty period) you should contact your local dealer.
Important note: It is not possible to send products that need
repairs to Lenco directly.