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Service and support
For information: www.lenco.com
For support: http://lencosupport.zendesk.com
Lenco helpdesk:
Germany 0900-1520530 (Local charges)
The Netherlands 0900-23553626 (Local charges + 1ct p/min)
Belgium 02-6200115 (Local charges)
France 0333-81484280 (Local charges)
France (email) sav@logydis.com
The helpdesk is accessible from Monday till Friday from 9 AM till 6 PM.
When contacting Lenco, you will always be asked for the model and serial number of
your product. The serial number can be found on the back of the device. Please write
down the serial number below:
Model: BTT-2
Serial number:_________________________________
Lenco offers service and warranty in accordance to European law, which means that
in case of repairs (both during and after the warranty period) you should contact your
local dealer.
Important note: It is not possible to send products that need repairs to Lenco
directly.
Important note:
If this unit is opened or accessed by a non-official service center in any way, the
warranty expires.
This device is not suitable for professional use. In case of professional use, all
warranty obligations of the manufacturer will be voided.
