Bedienungsanleitung Lenovo c500 projector (Seite 68 von 92) (Englisch)

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If the Machine does not function as warranted during the warranty period, contact a Service Provider. If

you do not register the Machine with Lenovo, you may be required to present proof of purchase as

evidence of your entitlement to warranty service.

What Lenovo Will Do to Correct Problems

When you contact a Service Provider for service, you must follow the problem determination and

resolution procedures that we specify. An initial diagnosis of your problem can be made either by a

technician over the telephone or electronically by access to a support website.

The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated software updates from a support web site

or from other electronic media, and following the instructions that your Service Provider provides.

Software updates may include basic input/output system code (called “BIOS”), utility programs, device

drivers, and other software updates.

If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse,

speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install.

If the Machine does not function as warranted during the warranty period and your problem cannot be

resolved over the telephone or electronically, through your application of software updates, or with a

CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or

2) replace it with one that is at least functionally equivalent. If your Service Provider is unable to do

either, you may return the Machine to your place of purchase and your money will be refunded.

As part of the warranty service, your Service Provider may also install selected engineering changes that

apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item your Service Provider

replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed

items are genuine and unaltered. The replacement may not be new, but will be in good working order

and at least functionally equivalent to the item replaced. The replacement assumes the warranty service

status of the replaced item.

Your Additional Responsibilities

Before your Service Provider exchanges a Machine or part, you agree to remove all features, parts,

options, alterations, and attachments not under warranty service.

You also agree to:

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have your Service Provider service a Machine that you do not

own; and

3. where applicable, before service is provided:

a. follow the service request procedures that your Service Provider provides;

b. backup or secure all programs, data, and funds contained in the Machine; and

c. provide your Service Provider with sufficient, free, and safe access to your facilities to permit

Lenovo to fulfill its obligations.

(a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from

the Machine (to the extent technically possible), (b) allow your Service Provider or a supplier to

process on your behalf any remaining Personal Data as your Service Provider considers necessary to

fulfill its obligations under this Statement of Limited Warranty (which may include shipping the

Machine for such processing to other service locations around the world), and (c) ensure that such

processing complies with any laws applicable to such Personal Data.

E-2 Lenovo C500 Projector User’s Guide

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Lenovo c500 projector Seite 68

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