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Troubleshooting and
confirming setup
Solving problems
Follow these tips when troubleshooting your computer:
• Ifyouaddedorremovedapartbeforetheproblemstarted,reviewtheinstallation
procedures to ensure that the part is correctly installed.
• Ifaperipheraldevicedoesnotwork,ensurethatthedeviceisproperlyconnected.
• Ifanerrormessageappearsonthescreen,writedowntheexactmessage.
This message may help support personnel diagnose and fix the problem(s).
• Ifanerrormessageoccursinaprogram,seetheHelpdocumentofthatprogram.
Troubleshooting display problems
Problem: Blank screen or no image is displayed on the monitor.
Troubleshooting and problem resolution:
1 Check to see if the monitor has been turned on; if not, press the Power button.
2. Check to see if the monitor power cord is loose; if so, plug the power cord securely
into the monitor.
3. Check to see if the signal cable to the monitor is securely connected to the
connector on the computer graphics card; if not, shut down the computer then
connect the signal cable of the monitor securely to the connector on the computer
graphics card.
