Chapter 5. Troubleshooting
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Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see the Lenovo limited warranty flyer
that came with your computer.
Where can I find the device drivers?
A compatible device driver is a requirement to ensure correct operation
and performance of each component in your computer. All the device
drivers for your computer model can be downloaded from Lenovo’s
consumer support Web site. If your computer is pre-installed with
Windows operating system, you can also find device drivers for the
operating system in the Driver folder on D partition of the hard disk drive.
Lenovo’s consumer support Web site contains the most updated device
drivers.
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during
the backup process, please try the following steps:
1
Close other programs, then restart the backup process.
2
Check if the destination media is damaged, try to select another path
and then try again.
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to re-install
your operating system. This will restore your computer back to the initial
status when you first booted up your computer after receiving it from the
store. If there is critical data on your current partition, back it up before you
run this recovery feature.
