A startup problem . . . . . . . . . . . . . . . . . . .56
Other problems . . . . . . . . . . . . . . . . . . . .57
Chapter 5. Upgrading and replacing devices . . . . . . . . .59
Replacing the battery . . . . . . . . . . . . . . . . . . .59
Upgrading the hard disk drive . . . . . . . . . . . . . . . .64
Replacing memory . . . . . . . . . . . . . . . . . . . .71
Chapter 6. Getting help and service . . . . . . . . . . . .77
Getting help and service . . . . . . . . . . . . . . . . . .77
Getting help on the Web . . . . . . . . . . . . . . . . . .77
Calling the Customer Support Center . . . . . . . . . . . . . .78
Getting help around the world . . . . . . . . . . . . . . . .80
Worldwide telephone list . . . . . . . . . . . . . . . . . .81
Chapter 7. Safety, use, and care information . . . . . . . . .83
Important safety information . . . . . . . . . . . . . . . . .83
Conditions that require immediate action . . . . . . . . . . . .84
Safety guidelines . . . . . . . . . . . . . . . . . . .85
Caring your computer . . . . . . . . . . . . . . . . . . 105
Be careful about where and how you work . . . . . . . . . . . 105
Be gentle with your computer . . . . . . . . . . . . . . . 108
Carry your computer properly . . . . . . . . . . . . . . . 108
For outdoor use . . . . . . . . . . . . . . . . . . . 108
Handle storage media and drives properly . . . . . . . . . . . 109
Data safety . . . . . . . . . . . . . . . . . . . . . 109
Take care in setting passwords . . . . . . . . . . . . . . . 109
Other important tips . . . . . . . . . . . . . . . . . . 109
Cleaning the cover of your computer . . . . . . . . . . . . .110
Cleaning your computer keyboard . . . . . . . . . . . . . . 111
Contents v
