Appendix B. Lenovo limited warranty
43
4
Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired
or exchanged at a designated service center, with delivery or shipping
arranged by you. You are responsible to deliver or mail, as your Service
Provider specifies, (prepaid by you unless specified otherwise) the product,
suitably packaged to a designated location. After the product has been
repaired or exchanged, it will be made available for your collection. Failure
to collect the product may result in your Service Provider disposing of the
product as it sees fit. For Mail-in Service, the product will be returned to you
at Lenovo’s expense, unless your Service Provider specifies otherwise.
5
Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product
to your location. You are responsible for its installation and verification of
its operation. The replacement product becomes your property in exchange
for the failed product, which becomes the property of Lenovo. You must
pack the failed product in the shipping carton used to ship the replacement
product and return it to Lenovo. Transportation charges, both ways, are
paid by Lenovo. Failure to use the carton in which the replacement product
was received may result in your responsibility for damage to the failed
product during shipment. You may be charged for the replacement product
if Lenovo does not receive the failed product within thirty (30) days of your
receipt of the replacement product.
