24 User Guide
2. In the Refresh your PC without affecting your files section, click Get started. Then follow the on-
screen instructions to refresh your computer.
• Resetting your computer
When you use the recovery program to reset your computer, all the data stored on the hard disk drive will
be deleted and the computer will be restored to the factory default settings.
Attention: To avoid data loss, back up your data in advance.
To reset your computer, do the following:
1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click
Settings → Change PC settings → Update and recovery → Recovery.
2. In the Remove everything and reinstall Windows section, click Get started. Then follow the on-
screen instructions to refresh your computer.
Note: After restoring your computer to the factory default settings, you might need to reinstall the drivers for
some devices.
• Advanced startup options
Advanced startup options enable you to start up from an external drive or disc, change your computer
settings, change the startup settings of the Windows operating system, or restore the Windows operating
system from a system image.
To use the advanced startup option, do the following:
1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click
Settings → Change PC settings → Update and recovery → Recovery.
2. In the Advanced startup section, click Restart now → Troubleshoot → Advanced options. Then
follow the on-screen instructions to change the settings as desired.
For more information about the recovery solutions provided on your computer, refer to the online help
information system of the Windows 8.1 operating system.
