Hard disk security . . . . . . . . . . . . . . 51
Setting the security chip . . . . . . . . . . . 51
Using the fingerprint reader . . . . . . . . . . 52
Deleting data from your storage drive . . . . . . 54
Using firewalls . . . . . . . . . . . . . . . 55
Protecting data against viruses . . . . . . . . . 55
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 57
Installing the Windows 10 operating system . . . . 57
Installing device drivers . . . . . . . . . . . . 58
Using the ThinkPad Setup program . . . . . . . 59
Configuring ThinkPad Setup . . . . . . . . 59
Changing the startup sequence . . . . . . . 59
Updating the UEFI BIOS. . . . . . . . . . 60
BIOS menu. . . . . . . . . . . . . . . 60
Using system management . . . . . . . . . . 70
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 73
General tips for preventing problems . . . . . . 73
Diagnosing problems . . . . . . . . . . . . 73
Troubleshooting . . . . . . . . . . . . . . 74
Computer stops responding . . . . . . . . 74
Spills on the keyboard . . . . . . . . . . 74
Error messages . . . . . . . . . . . . . 75
Beep errors. . . . . . . . . . . . . . . 76
Memory module problems . . . . . . . . . 78
Ethernet problems . . . . . . . . . . . . 78
Wireless-LAN problem . . . . . . . . . . 79
Wireless-WAN problem . . . . . . . . . . 79
Bluetooth problem . . . . . . . . . . . . 79
ThinkPad pointing device problems . . . . . 80
Keyboard problems . . . . . . . . . . . 80
Computer screen problems . . . . . . . . 81
External monitor problems . . . . . . . . . 83
Audio problems . . . . . . . . . . . . . 84
Fingerprint reader problems . . . . . . . . 85
Battery problems . . . . . . . . . . . . 85
ac power adapter problem. . . . . . . . . 86
Power problems. . . . . . . . . . . . . 86
Power button problem . . . . . . . . . . 87
Boot problems . . . . . . . . . . . . . 87
Sleep and hibernation problems . . . . . . 87
Hard disk drive problems . . . . . . . . . 88
Solid-state drive problem . . . . . . . . . 88
Software problem . . . . . . . . . . . . 88
USB problem . . . . . . . . . . . . . . 89
Docking station problem . . . . . . . . . 89
Chapter 8. Recovery information . . . 91
Resetting your computer . . . . . . . . . . . 91
Using advanced startup options . . . . . . . . 91
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 91
Creating and using a recovery USB drive . . . . . 92
Chapter 9. Replacing devices . . . . . 93
Customer Replaceable Units. . . . . . . . . . 93
Static electricity prevention . . . . . . . . . . 94
Disabling the built-in battery . . . . . . . . . . 94
Replacing the removable battery . . . . . . . . 94
Replacing the nano-SIM card . . . . . . . . . 96
Replacing the base cover assembly . . . . . . . 97
Replacing the wireless-WAN card. . . . . . . . 100
Replacing a memory module. . . . . . . . . . 102
Replacing the internal storage drive . . . . . . . 104
Replacing the speaker assembly . . . . . . . . 113
Replacing the keyboard. . . . . . . . . . . . 115
Replacing the coin-cell battery . . . . . . . . . 119
Chapter 10. Getting support. . . . . . 123
Before you contact Lenovo . . . . . . . . . . 123
Getting help and service . . . . . . . . . . . 123
Lenovo Support Web site . . . . . . . . . 124
Calling Lenovo . . . . . . . . . . . . . 124
Purchasing additional services . . . . . . . . . 125
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 127
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 129
Certification-related information . . . . . . . . 129
Wireless-related information . . . . . . . . . . 129
Wireless interoperability. . . . . . . . . . 129
Usage environment and your health . . . . . 129
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 130
Wireless-radio compliance information . . . . 130
Locating wireless regulatory notices . . . . . 130
TCO certification . . . . . . . . . . . . . . 131
Export classification notice . . . . . . . . . . 131
Electromagnetic emission notices. . . . . . . . 131
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 131
Industry Canada Class B emission
compliance statement . . . . . . . . . . 132
European Union conformity . . . . . . . . 132
German Class B compliance statement. . . . 132
ii A485 User Guide
