Hard disk security . . . . . . . . . . . . . . 55
Setting the security chip . . . . . . . . . . . 55
Using the fingerprint reader . . . . . . . . . . 56
Deleting data from your storage drive . . . . . . 58
Using firewalls . . . . . . . . . . . . . . . 59
Protecting data against viruses . . . . . . . . . 59
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 61
Installing the Windows 10 operating system . . . . 61
Installing device drivers . . . . . . . . . . . . 62
Using the ThinkPad Setup program . . . . . . . 63
Configuring ThinkPad Setup . . . . . . . . 63
Changing the startup sequence . . . . . . . 63
Updating the UEFI BIOS. . . . . . . . . . 64
BIOS menu. . . . . . . . . . . . . . . 64
Using system management . . . . . . . . . . 76
Chapter 7. Troubleshooting
computer problems . . . . . . . . . . 79
General tips for preventing problems . . . . . . 79
Diagnosing problems . . . . . . . . . . . . 79
Troubleshooting . . . . . . . . . . . . . . 80
Computer stops responding . . . . . . . . 80
Spills on the keyboard . . . . . . . . . . 80
Error messages . . . . . . . . . . . . . 81
Beep errors. . . . . . . . . . . . . . . 82
Memory module problems . . . . . . . . . 84
Ethernet problems . . . . . . . . . . . . 84
Wireless-LAN problem . . . . . . . . . . 85
Wireless-WAN problem . . . . . . . . . . 85
Bluetooth problem . . . . . . . . . . . . 85
ThinkPad pointing device problems . . . . . 86
Keyboard problems . . . . . . . . . . . 86
Computer screen problems . . . . . . . . 87
External monitor problems . . . . . . . . . 89
Audio problems . . . . . . . . . . . . . 90
Fingerprint reader problems . . . . . . . . 91
Battery problems . . . . . . . . . . . . 91
ac power adapter problem. . . . . . . . . 92
Power problems. . . . . . . . . . . . . 92
Power button problem . . . . . . . . . . 93
Boot problems . . . . . . . . . . . . . 93
Sleep and hibernation problems . . . . . . 93
Hard disk drive problems . . . . . . . . . 94
Solid-state drive problem . . . . . . . . . 94
ThinkPad Pen Pro problem . . . . . . . . 94
Software problem . . . . . . . . . . . . 95
USB problem . . . . . . . . . . . . . . 95
Docking station problem . . . . . . . . . 95
Chapter 8. Recovery information . . . 97
Resetting your computer . . . . . . . . . . . 97
Using advanced startup options . . . . . . . . 97
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 97
Creating and using a recovery USB drive . . . . . 98
Chapter 9. Replacing devices . . . . . 99
Customer Replaceable Units. . . . . . . . . . 99
Static electricity prevention . . . . . . . . . . 99
Disabling the built-in battery . . . . . . . . . . 100
Replacing the removable battery . . . . . . . . 100
Replacing the nano-SIM card . . . . . . . . . 102
Replacing the base cover assembly . . . . . . . 103
Replacing the memory module . . . . . . . . . 106
Replacing the internal storage drive . . . . . . . 108
Replacing the wireless-WAN card. . . . . . . . 115
Replacing the keyboard. . . . . . . . . . . . 117
Replacing the coin-cell battery . . . . . . . . . 121
Chapter 10. Getting support. . . . . . 125
Before you contact Lenovo . . . . . . . . . . 125
Getting help and service . . . . . . . . . . . 125
Lenovo Support Web site . . . . . . . . . 126
Calling Lenovo . . . . . . . . . . . . . 126
Purchasing additional services . . . . . . . . . 127
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 129
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 131
Certification-related information . . . . . . . . 131
Wireless-related information . . . . . . . . . . 131
Wireless interoperability. . . . . . . . . . 131
Usage environment and your health . . . . . 131
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 132
Wireless-radio compliance information . . . . 132
Locating wireless regulatory notices . . . . . 132
TCO certification . . . . . . . . . . . . . . 132
Export classification notice . . . . . . . . . . 132
Electromagnetic emission notices. . . . . . . . 133
Federal Communications Commission (FCC)
Supplier’s Declaration of Conformity . . . . . 133
Industry Canada Class B emission
compliance statement . . . . . . . . . . 133
European Union conformity . . . . . . . . 133
German Class B compliance statement. . . . 134
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 134
ii T580 and P52s User Guide
