Protecting data against viruses . . . . . . . . . 51
Chapter 6. Advanced
configuration . . . . . . . . . . . . . . 53
Installing a Windows 10 operating system . . . . 53
Installing device drivers . . . . . . . . . . . . 54
Using the ThinkPad Setup program . . . . . . . 55
Configuring ThinkPad Setup . . . . . . . . 55
Changing the startup sequence . . . . . . . 55
Updating the UEFI BIOS. . . . . . . . . . 56
BIOS menu. . . . . . . . . . . . . . . 56
Using system management . . . . . . . . . . 69
Chapter 7. Configuring RAID . . . . . 71
Storage drive requirements for RAID levels . . . . 71
Configuring RAID with the Intel RST configuration
utility . . . . . . . . . . . . . . . . . . . 71
Entering the Intel RST configuration utility . . . 72
Creating RAID volumes . . . . . . . . . . 72
Deleting RAID volumes . . . . . . . . . . 73
Resetting storage drives to non-RAID . . . . 73
Rebuilding RAID 1 volumes . . . . . . . . 74
Chapter 8. Troubleshooting
computer problems . . . . . . . . . . 75
General tips for preventing problems . . . . . . 75
Diagnosing problems . . . . . . . . . . . . 75
Troubleshooting . . . . . . . . . . . . . . 76
Computer stops responding . . . . . . . . 76
Spills on the keyboard . . . . . . . . . . 76
Error messages . . . . . . . . . . . . . 77
Beep errors. . . . . . . . . . . . . . . 78
Memory module problems . . . . . . . . . 80
Ethernet problems . . . . . . . . . . . . 80
Wireless-LAN problem . . . . . . . . . . 81
Bluetooth problem . . . . . . . . . . . . 81
ThinkPad pointing device problems . . . . . 82
Keyboard problems . . . . . . . . . . . 82
Computer screen problems . . . . . . . . 83
External monitor problems . . . . . . . . . 84
Audio problems . . . . . . . . . . . . . 86
Fingerprint reader problems . . . . . . . . 87
Battery problems . . . . . . . . . . . . 87
ac power adapter problem. . . . . . . . . 88
Power problems. . . . . . . . . . . . . 88
Power button problem . . . . . . . . . . 88
Boot problems . . . . . . . . . . . . . 89
Sleep and hibernation problems . . . . . . 89
Hard disk drive problems . . . . . . . . . 90
Solid-state drive problem . . . . . . . . . 90
Software problem . . . . . . . . . . . . 90
USB problem . . . . . . . . . . . . . . 91
Chapter 9. Recovery information . . . 93
Resetting your computer . . . . . . . . . . . 93
Using advanced startup options . . . . . . . . 93
Recovering your operating system if Windows 10
fails to start . . . . . . . . . . . . . . . . 93
Creating and using a recovery USB drive . . . . . 94
Chapter 10. Replacing devices . . . . 95
Customer Replaceable Units. . . . . . . . . . 95
Static electricity prevention . . . . . . . . . . 95
Disabling the built-in battery . . . . . . . . . . 96
Replacing the bottom cover . . . . . . . . . . 96
Replacing the internal storage drive . . . . . . . 97
Replacing the M.2 solid-state drive . . . . . . . 99
Replacing the keyboard. . . . . . . . . . . . 102
Replacing the coin-cell battery . . . . . . . . . 108
Chapter 11. Getting support. . . . . . 111
Before you contact Lenovo . . . . . . . . . . 111
Getting help and service . . . . . . . . . . . 111
Lenovo Support Web site . . . . . . . . . 112
Calling Lenovo . . . . . . . . . . . . . 112
Purchasing additional services . . . . . . . . . 113
Appendix A. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 115
Appendix B. Regulatory
information . . . . . . . . . . . . . . . 117
Certification-related information . . . . . . . . 117
Regulatory labels . . . . . . . . . . . . . . 117
Wireless-related information . . . . . . . . . . 117
Wireless interoperability. . . . . . . . . . 117
Usage environment and your health . . . . . 118
Locating the UltraConnect wireless
antennas. . . . . . . . . . . . . . . . 118
Wireless-radio compliance information . . . . 118
Locating wireless regulatory notices . . . . . 119
TCO certification . . . . . . . . . . . . . . 119
Export classification notice . . . . . . . . . . 119
Electromagnetic emission notices. . . . . . . . 119
Federal Communications Commission (FCC)
Supplier’s Declaration of Conformity . . . . . 119
Industry Canada Class B emission
compliance statement . . . . . . . . . . 120
European Union conformity . . . . . . . . 120
German Class B compliance statement. . . . 120
Japan VCCI Class B compliance
statement . . . . . . . . . . . . . . . 121
ii P72 User Guide
