Bedienungsanleitung Lenovo ThinkPad P72 (Seite 93 von 156) (Englisch)

675760

Zoom out

Zoom in

Vorherige Seite

1/156

Nächste Seite

Chapter 8. Troubleshooting computer problems

This chapter provides information about what to do if you experience a problem with your computer.

General tips for preventing problems

This topic provides the following tips to help you prevent computing problems:

• Empty your recycle bin on a regular basis.

• Use a disk defragment tool regularly on your storage drive to improve data seek and read times.

• To free up disk space, uninstall unused programs. You also might want to look for program duplication or

overlapping versions.

• Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

• Back up your data at least once a week. If critical data is present, it is a good idea to back up the data

daily. Lenovo has many backup options available for your computer.

• Schedule system restore operations to take a system snapshot periodically. For information about system

restore, see Chapter 9 “Recovery information” on page 93.

• Go to

https://support.lenovo.com to download and install updates for the device drivers and UEFI BIOS

when needed.

• Keep up to date for device drivers on other non-Lenovo hardware. Before updating device drivers, read

the device driver information release notes for compatibility or known issues.

• Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues

you have experienced, and how you resolved the minor issues.

• If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine,

the following tips might help along the way:

1. Remove all external devices such as the printer and keyboard.

2. Ensure that your battery is charged and your computer has the ac power connected.

3. Access ThinkPad Setup and load the default settings.

4. Restart the computer and start the recovery operation.

5. If your computer uses discs as the recovery media, do not remove the disc from the drive until

prompted to do so.

Diagnosing problems

Many computer problems can be solved without outside assistance. If you experience a problem with your

computer, the first place to start is the troubleshooting information in your computer documentation. If you

suspect a software problem, see the documentation, including readme files and help information systems,

that come with the operating system or program. ThinkPad notebook computers come with a set of

diagnostic programs that you can use to help you identify hardware problems.

Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and

print the log files created by the program. You need the log files when you speak to a Lenovo technical

support representative.

Lenovo Vantage supports the hardware scan function. It combines diagnostic tests, system information

collection, security status, and support information, along with hints and tips for optimal system

performance. To run Lenovo Vantage, see “Accessing Lenovo programs” on page 12.

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Lenovo ThinkPad P72 Seite 93

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Missbrauch melden von Frage und/oder Antwort

Art des Missbrauchs:

Forenregeln

Neu registrieren

Andere Handbücher von Lenovo ThinkPad P72

Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Ihre Frage wurde zu diesem Forum hinzugefügt

Info