Bedienungsanleitung Lexmark C520 (Seite 98 von 145) (Englisch)

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Solving media feed problems

Troubleshooting

Solving media feed problems

Symptom Cause Solution

Paper frequently jams. Media that does not meet the

printer specifications is being used.

Use recommended media.

See the Card Stock & Label Guide available on our

Lexmark Web site at www.lexmark.com for detailed

specifications.

See Clearing jams for more information.

See Avoiding jams hints for information that can help

prevent jams from occurring.

Too much paper or too many

envelopes are loaded.

Make sure the stack of media loaded does not exceed

the maximum stack height indicated by the load line on

the tray or the stack height limiter on the multipurpose

feeder.

Guides in the selected tray are not

set to the appropriate position for

the size paper loaded.

Move the guides in the tray to the correct position.

See Loading the standard tray and Loading the

optional 500-sheet tray for detailed instructions.

The paper has absorbed moisture

due to high humidity.

Load paper from a fresh package.

Store paper in its original wrapper until it is loaded.

See Storing media for more information.

Some printer models do not have a

standard bin full sensor.

Remove media from the standard bin.

The standard bin media stop is not

set to the correct position for the

media size.

Set the media stop in the standard bin to the correct

position. See Using the media stop for more

information.

The multipurpose feeder door is

designed to tilt down to prevent

damage to it when the lower door is

opened. This is a protective feature

of the printer.

To reposition the multipurpose feeder door:

1 Remove media from the multipurpose feeder.

2 Push the extensions back into place.

3 Close the multipurpose feeder.

4 Open the multipurpose feeder.

5 Grasp the multipurpose feeder extension, and pull it

straight out until fully extended.

6 Load media into the multipurpose feeder.

The fuser may be installed

incorrectly.

CAUTION: The fuser and the inside

of the printer near the fuser may be

hot. Wait for the fuser to cool before

attempting to solve this problem.

1 Turn the printer off.

2 Open the upper door.

3 Push down on the fuser handles while tightening

each fuser thumbscrew.

4 Close the upper door completely.

5 Open the upper door completely.

6 Re-tighten each fuser thumbscrew completely.

7 Close the upper door completely.

8 Turn the printer on.

The fuser may be damaged. Replace the fuser.

The Paper Jam

message remains after

the jam is removed.

The entire media path is not

cleared, or the door specified by the

message has not been opened to

check for jams in this area.

Clear media from the entire path, open the door

indicated by the operator panel message, clear the

jam, and close the door. The printer resumes printing.

See Identifying the media path for more information.

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Lexmark C520 Seite 98

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