Print troubleshooting
• “Poor quality at the edges of the page” on page 122
• “Streaks or lines on printed image” on page 123
• “Print speed is slow” on page 123
• “Computer slows down when printing” on page 124
Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHECK MINIMUM PRINT SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
• Left and right margins:
– 6.35 mm (0.25 in.) for letter-size paper
– 3.37 mm (0.133 in.) for all paper sizes except letter
• Top margin: 1.7 mm (0.067 in.)
• Bottom margin: 12.7 mm (0.5 in.)
SELECT THE BORDERLESS PRINT FEATURE
For Windows users
1
With a document or photo open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Paper Options area of the Print Setup tab, select Borderless.
For Macintosh users
1
With a photo open, choose File > Page Setup.
If there is no Page Setup item on the File menu, then go to step 2. Otherwise, specify your print settings:
a From the Settings pop-up menu, choose Page Attributes.
b From the “Format for” pop-up menu, choose your printer.
c From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.
For example, if you loaded a 4 x 6 photo card, then choose US 4 x 6 in (Borderless).
d Select an orientation, and then click OK.
2 From the menu bar, choose File > Print.
If you have already specified the printer, paper size, and orientation in step 1, then you may have to choose your
printer again from the Printer pop-up menu before going to step 3. Otherwise, set them:
a From the Printer pop-up menu, choose your printer.
b From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in its name.
For example, if you loaded a 4 x 6 photo card, then choose US 4 x 6 in (Borderless).
c Select an orientation.
Troubleshooting
122
