Ordering paper and other supplies........................................................................................................................................126
Troubleshooting.............................................................................128
Setup Troubleshooting...................................................................................................................................................128
Incorrect language appears on the display.........................................................................................................................128
Power button is not lit ................................................................................................................................................................128
Software does not install............................................................................................................................................................129
Page does not print......................................................................................................................................................................130
Solving printer communication problems..........................................................................................................................131
Understanding Warning levels ................................................................................................................................................132
Removing and reinstalling the software..............................................................................................................................132
Enabling the USB port.................................................................................................................................................................132
Print troubleshooting......................................................................................................................................................133
Improving print quality ..............................................................................................................................................................133
Poor text and graphic quality...................................................................................................................................................134
Poor quality at the edges of the page...................................................................................................................................135
Print speed is slow........................................................................................................................................................................136
Partial document or photo prints...........................................................................................................................................136
Photo smudges..............................................................................................................................................................................137
Checking the print cartridges...................................................................................................................................................137
Ink levels seem incorrect............................................................................................................................................................137
Ink levels seem to go down too quickly ...............................................................................................................................138
A blank or incorrect page prints..............................................................................................................................................138
Characters on printout are missing or unexpected .........................................................................................................138
Colors on printout are faded or differ from colors on the screen ...............................................................................139
Copied item does not match the original item..................................................................................................................139
Glossy photo paper or transparencies stick together .....................................................................................................140
Page prints with different fonts...............................................................................................................................................140
Print is too dark or smudged ....................................................................................................................................................141
Printed characters are improperly formed or are not aligned correctly...................................................................141
Printouts have alternating bands of light and dark print...............................................................................................142
Transparencies or photos contain white lines ...................................................................................................................142
Vertical straight lines are not smooth ...................................................................................................................................142
White lines appear in graphics or solid black areas .........................................................................................................143
Checking the printer status.......................................................................................................................................................143
Checking printer readiness .......................................................................................................................................................144
Settings are not saved.................................................................................................................................................................145
Checking the Spool Settings for banner printing.............................................................................................................145
Resolving font problems............................................................................................................................................................145
Printer is busy printing another job.......................................................................................................................................145
Ready or Busy Printing is listed as the status......................................................................................................................146
Printing a test page......................................................................................................................................................................146
Test page does not print............................................................................................................................................................147
Checking external devices.........................................................................................................................................................148
Contents
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