registered again.
Replace the batteries when you are prompted to do so on your TV screen. (Use alkaline
batteries.)
If Accessibility Audio Guidance is set to On, the pointer of the Magic
Remote does not appear. Set Audio Guidance to Off. (Some models may not be
supported.)
I cannot turn the TV on with the remote control.
Please make sure your TV power plug is correctly connected to the outlet.
Replace the batteries in the remote control. (Use alkaline batteries.)
Check whether there are any obstacles in front of the TV’s remote control sensor. Sound
bars or other obstacles placed in front of the TV's lower receiver may obstruct IR signal
reception.
Screen Issues
If you experience any of the problems below while using the product, please check the
following: There may be no problem with the product.
First of all, perform a Picture Picture Test for check any abnormalities in
the TV.
If you are using a set-top box, turn it off, and then turn it back on.
Make sure that the set-top box is correctly connected to your TV.
It says there is no signal on the screen.
Check whether the coaxial cable or the cable connected to the external device is properly
connected to the TV.
Go to to choose the connected input.
Check if your external device, such as set-top box or Blu-ray player, is turned on.
I cannot see some programmes.
Start the Programmes Programme Tuning (Programme Tuning &
Settings) Auto Tuning.
If you are using a set-top box, consult its supplier.