You can check the network connection status as shown below.
When X appears next to TV
Check the TV or the AP (Router).
Check the connection status of the TV, AP (Router) and cable modem.
Power off and power on in the following order;
1. The cable modem, wait for the cable modem to reset.
2. The AP (Router), wait for the AP (Router) to reset.
3. The TV.
If you are using a wireless connection, change the SSID (Network name) and wireless
programme of AP (Router).
If you are using a static IP, enter the IP directly.
Contact internet service provider or AP (Router) companies.
When X appears next to Gateway
Check the AP (Router) or consult your Internet service provider.
Unplug the power cord of the AP (Router), cable modem, wait 10 seconds. Reapply
power.
Initialize (Reset) the AP (Router) or cable modem.
Contact internet service provider or AP (Router) companies.
Check the AP (Router) manufacturer’s website to make sure your router has the latest
firmware version installed.
When X appears next to DNS
Check the AP (Router) or consult your Internet service provider.
Unplug the power cord of the cable modem or the AP (Router), wait 10 seconds.
Reapply power.
Initialize (Reset) the AP (Router) or cable modem.
Connection Wired Connection (Ethernet)
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Connection Wi-Fi Connection Advanced Wi-Fi Settings
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