Adjust the balance as necessary with the Navigation button in Balance.
When you are connecting to the AV IN/COMPONENT IN, check if the audio left/right
(white/red) cables are correctly connected. (AV IN/COMPONENT IN ports are available in
certain models only.)
The TV sound is not synchronized with the picture, or the sound sometimes breaks
up.
If this happens on only some of the programmes, it may be caused by the broadcasting
company’s transmission signal. Please have your broadcasting services provider
(wired/cable) diagnose the problem.
If all programmes are out of sync, go to Sound Additional Settings AV
Sync Adjustment and adjust the sync.
If you are using a set-top box, consult its supplier.
The volume changes when I change the programme.
The volume of different broadcasting stations’ transmission output may vary.
Sound Additional Settings Volume Mode Auto Volume
Set Auto Volume to On.
If you are using a set-top box, consult its supplier.
The sound does not work or only the background music is played in some
programmes.
(Programmes produced for export by broadcasting companies)
Wheel (OK)
Set your language preference in Audio Language.
Troubleshooting PC Connection Issues
Press and hold the button on your remote control. Select Edit in the upper right
corner of Home Dashboard. In the Edit mode, set the icon of the HDMI terminal
connected to the PC to PC to apply the video and aspect ratio settings that are aligned
with the PC.
To connect a different device to the same input terminal, you need to set the icon again
because the settings of the Edit icon will not be automatically restored.
If you experience any of the problems below while using the product, please check the
