Check Items
Select the problematic item, and you can get help to solve the problem.
LG Remote Service
You can get help for troubleshooting through the remote control.
For LG Remote Service, make sure to contact the LG Electronics Customer Service
Center.
This function may not be available in some countries or models.
When there is no related content in the Quick Help, please refer to the Troubleshooting
in User Guide.
If you still fail to solve the problem, please contact our Customer Service Centre.
Learn More About Always Ready
Learn More About Always Ready
What is the difference between Always Ready and the power off?
Unlike the power off, you can operate the TV with Hands-free Voice Control, connect
Bluetooth, and receive responses from a reserved Home IoT Devices.
However, standby power may be consumed more than when the power is turned off.
How can I use Always Ready?
Set the Enable the function of General Always Ready to On.
When watching TV
Press the button on the remote control to switch to Always Ready with the screen on.
Press the button on the remote control twice to switch to Always Ready with the
screen off.
When the TV is Always Ready with the screen on
Self-Diagnosis of TV Settings : Select the item that matches the symptom to find
instructions that can help you solve the problem.
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Check the status of TV : You can check your TV's current status for the selected item.
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