confirmation of Insurance cover will be sent to you
within 30 working days after the end of the month in
which cover becomes effective.
9.2 Premiums will be invoiced monthly by Orange on behalf of
the Insurer on your Orange account and must be paid
along with your Orange charges.
9.3 Premiums may be varied at any time and will be effective
90 days after you have been notified in writing or other
durable form, unless the premium is varied at the annual
renewal date of the policy. If your premium
is increased you may terminate this policy on not less
than 10 days notice (before your bill date). If you do
not give notice within one month of notification of any
increase you will be taken to have accepted the increase.
9.4 In the event that any tax payable on premiums should be
increased or any new tax imposed then such increase or
new tax may be passed onto you.
9.5 Where phones share an Orange Group service plan then
Orange Care must be purchased separately for each phone.
9.6 Any claim accepted under Orange Care will be subject to
an administration fee charged to your account in advance
of any repair or replacement being undertaken. Details of
the current administration fee are available on request
from Orange and are published in our periodically
updated price guide. The administration fee is subject to
change and is payable in respect of all accepted claims
made under Orange Care with the exception of those set
out in clause 9.6.1.
9.6.1 The administration fee will not be payable in respect
of a claim for defective material or workmanship of
a new phone (including standard battery and
charging unit but excluding reconditioned and/or
second hand phones) where the defective material
or workmanship has been brought to Orange’s
attention within 6 months of the date of purchase of
the phone.
reference
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